Frequently Asked Questions (FAQ)

General FAQ

• How do I get invited to see a map?
• How can I tell if I’m a site administrator?
• I forgot my password, what do I do?

Site Administration FAQ

• What data formats are accepted?
• How do I edit a feature style?

Mobile FAQ

• How do I access Lightship Maps on my phone?
• How do I log in on my mobile device?

Lightship Maps

Using Maps

• Overview: Lightship Maps
• Mobile: Using the Menu
• Mobile: Navigating the legend
• Navigating the map list and legend
• Change the base layer on any map
• Printing a map

See all 9 articles

Using Reports

• Overview: Reports
• Using a report
• Reporting area of interest using the buffer feature
• Report area of interest using the free-form feature
• Deselecting features
• Export Excel vs View on Map

Maps Administration

• Best practices to create a map
• Share a map with an expiring link
• Delete a map
• Set your default map background
• Control map permissions

Reports Administration

• Report Export Excel Templates
• Delete a report
• Control report permissions
• Create a report
• Export options: How to subtotal by length
• Export excel setup

Layer Administration

• Adding labels to a layer
• Delete a layer
• Adding WMS layers
• Remove a field from a data source
• Change the unique field (unique ID) or display field of a data set
• Create a Definition Query

See all 18 articles

Site Administration

• Creating a User
• Adding Users to a Team
• Creating a Team
• Share Site Data
• Exporting data as a zipped shapefile
• Control shares

See all 7 articles

Lightship Collect

Collect Application

• Video: Open Maps in Collect
• Video: Track My Route with Collect
• Video: Collect Settings
• Video: New Collect User
• Overview: Lightship Collect
• How to open a map in Collect

See all 11 articles

Using Forms (Web)

• Overview: Lightship Forms
• Using a form on the web app
• Complete an inspection
• Deleting a feature

Forms Administration

• Create a form
• Building a form: what are the field types?
• Delete a form
• Add a Repeatable Section to a Form
• Add a new pick list field to an existing form
• Create a Repeatable Section

See all 11 articles

Lightship Status

STATUS ADMINISTRATION

• Using the Search Bar

STATUS APPLICATION

• Overview: Lightship Status
• Status: Set Up
• Check-Ins
• Location Sharing
• Creating an Alarm
• Setting Your Status

Lightship Projects

Using Projects

• Overview: Lightship Projects
• Archive a project
• Add a point to a project using coordinates
• Delete a project
• Add a task to a project
• Filtering your project timeline

See all 7 articles

Projects Administration

• Adding maps/reports/forms to all projects of a project template
• Creating a new Project Template
• Control Project Permissions
• Add a resource to an individual project
• Default zoom and center
• Change project ID or name

Getting Started

Step-by-Step Guide to Getting Started

• Step 1: Add data to your site
• Step 2: Create a map
• Step 3: Create a report
• Step 4: Create a form
• Step 5: Create a project
• Step 6: User admin and permissions

You should know

• Works Glossary of Terms
• Maps Glossary of Terms
• Can't find what you're looking for?
• We are here to help you!

Updates

Current Month

• November 16, 2018 Updates

Previous Months

• May 7, 2018 Updates
• April 2, 2018 Updates
• February 2, 2018 Updates
• November 17, 2017 Updates
• October 20, 2017 Updates
• September 14, 2017 Updates

See all 14 articles

Older

• December 15, 2016 Updates
• November 21, 2016 Updates
• October 31, 2016 Updates
• July 22, 2016 Updates
• July 5, 2016 Updates
• June 15, 2016 Updates

See all 13 articles