FREQUENTLY ASKED QUESTIONS (FAQ)

General FAQ

• How Do I Get a Lightship Login?
• Where Do I Get Lightship Apps?
• I Forgot My Password, What Do I Do?

TRAINING MODULE 1 - LIGHTSHIP WEB BASICS

Navigating Web Basics

• How to Create your Lightship Login
• Forgot your Password?
• How to Login to Lightship
• How to Edit your Lightship Profile
• How to Access Lightship Support & User Guide

Using Projects

• What are Lightship Projects?
• How to Filter Your Projects
• How to Navigate the Project TImeline
• How to Filter your Project Timeline
• How to Archive a Project
• Can I Delete a Project?

Using Maps

• Overview: Lightship Maps
• How to Navigate Lightship Maps
• How to Change the Base Layer on any Map
• How to Print a Map
• How to Measure Distance and Area
• The Lock Extent Function

See all 9 articles

Using Forms

• What are Lightship Forms?
• How to Fill out Forms on the Web

Using Reports

• Overview: Reports
• How to Use a Report
• Reporting Area of Interest Using the Buffer Feature
• Report Area of Interest Using the Free-Form Feature
• Deselecting Features
• Export Excel vs View on Map

TRAINING MODULE 2 - COLLECT

Collect Application

• What is Lightship Collect?
• How to Download Collect
• How to Login to Collect
• How to Navigate Collect
• How to Logout & Change Profile in Collect
• How to Change Collect Settings

See all 13 articles

Collect: How to Videos

• Video: Open Maps in Collect
• Video: Track My Route with Collect
• Video: Collect Settings
• Video: New Collect User
• Video: Use PDF Layers Offline

TRAINING MODULE 3 - STATUS

Status Application

• Overview: Lightship Status
• How to Download Status
• How to Login to Status
• Why is it Important to Allow Location Sharing in Status?
• How to Check-In Using Status
• How to Share your Location in Status

See all 8 articles

TRAINING MODULE 4 - WORKS

Works Application

• How to Download Works

TRAINING MODULE 5 - LIGHTSHIP WEB ADMINISTRATION

Projects Administration

• How to Create a New Project
• How to Add Resources to a Project
• How to Archive a Project
• How to Reactivate a Project
• Adding maps/reports/forms to all projects of a project template
• How to Create a New Project Template

See all 11 articles

Site Administration

• How to Create a New User
• How to Add Users to a Team
• How to Create a New Team
• How to Share Site Data
• Exporting data as a zipped shapefile
• Control shares

Maps Administration

• How to Create a Map
• How to Add Layers to a Map
• How to Set your Default Map Background
• How to Delete a Map
• How to Share a Map with an Expiring Link
• Control map permissions

Forms Administration

• How to Create a New Form
• What are the Different Types of Forms?
• Building a Form: What are the Field Types?
• How to Edit Forms: Form Settings/Field Settings
• How to Set up Questions (Fields in Forms)
• How to Edit Questions (Form Fields)

See all 16 articles

Reports Administration

• Report Export Excel Templates
• Delete a report
• Control report permissions
• Create a report
• Export excel setup

Layer Administration

• Adding labels to a layer
• Delete a layer
• Adding WMS layers
• Remove a field from a data source
• Change the unique field (unique ID) or display field of a data set
• Create a Definition Query

See all 18 articles

UPDATES

Current Month

• November 16, 2018 Updates

Previous Months

• May 7, 2018 Updates
• April 2, 2018 Updates
• February 2, 2018 Updates
• November 17, 2017 Updates
• October 20, 2017 Updates
• September 14, 2017 Updates

See all 14 articles

Older

• December 15, 2016 Updates
• November 21, 2016 Updates
• October 31, 2016 Updates
• July 22, 2016 Updates
• July 5, 2016 Updates
• June 15, 2016 Updates

See all 13 articles