Lightship's Automations feature allows you to automate responses to incidents and respond intelligently to emergencies by assigning only those who are present and have the skills and qualifications necessary to respond correctly. Automations are the best and most powerful way to protect, inform, and manage your worksite.
To create an Automation, select “Automations” from the main menu, and click “Create” at the bottom of the menu. Name your Automation, and click +CREATE to finalize. On the following screen, add details to the procedure as follows.
If you would like this procedure to generate an alarm, ensure the slide bar labeled "Creates Alarm" on the right-hand side of the panel is green.
To add “rules” to your automation, input any restrictions you would like in the section "Alert Rules" (ex: watch alarms of type: “web alarm”; watch these: “mine site A”; “ or ignore these: “maintenance”).
To add a tiered automation, click “Add an escalation group” at the bottom of the right-hand control panel under “Who to Notify”.
Here, you can choose who you would like to automatically notify first, second, third (and so on) of an alarm. If your first tier is unresponsive after an established amount of time, Lightship will automatically notify the second tier of the alarm. If you do not set an escalation timeout, the escalation will happen immediately.
If your worksite follows specific procedures in the case of an incident, you are also able to add detailed instructions to each automation under “Message to Send”. These instructions will be added to the email, text, or automated phone message which is sent to the appropriate participants.
Click image to enlarge.
Tip: Use variables to help create a messages with detailed information within your Automations. These can be found in a drop down menu under the "Message to Send" text box.
[date] – Inserts the correct date.
[time] – Inserts the correct time.
[alarm.type] – Inserts the alarm category automatically, ensuring your message is tailored to that specific incident.
[person.firstName] – Inserts the first name of the user for which the alarm was created.
[person.lastName] – Inserts the last name of the user for which the alarm was created.