Forgot your Password?

If you forget your password, that’s okay! You can send yourself a password reset through the login page. Follow these steps to reset it:

  1. Go to your site login page.

  2. Click “FORGOT PASSWORD”.

    forgotpassword2.png
  3. Enter your email address and click “SEND”.

                    passwordreset2.png

  4. Go to your email, open the email from Lightship, and click the link to reset your password.
      
  5. Enter your “NEW PASSWORD”, and “CONFIRM PASSWORD”.

  6. Click “SAVE”.

 

Your password has been reset!

*Note: Lightship doesn’t force password changes.

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